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(Please note that these instructions can be used for almost any modem. The only thing that will be different is the lights and the placement of the jacks on the back.) Your modem kit will contain: One RJ-11 Cable (Telephone) One RJ-45 Cable (Ethernet...
We have been receiving many calls from customers using Linksys routers, namely the ones in the BEF series. Many customers are receiving "LCP negotiation failures" when trying to connect to DSL via PPPoE. In a few cases, this is resolved by rolling back to...
If you find you are having trouble getting around on the net and you are using a router there can be a couple of things that could be going wrong. Most of the time the solution is simple. Here are the steps for the simple solution: Unplug your DSL mod...
First and foremost, WTC Communications does not provide technical support for routers. However, here are the details you should know to make a successful connection. Since there are many different varieties of routers, I am not going to include screenshot...
* From the APPLE menu, choose SYSTEM PREFERENCES * From the VIEW menu, choose NETWORK * Choose BUILT-IN ETHERNET from the SHOW pop-up menu (the CONFIGURE pop-up menu prior to Mac OS X 10.1) * Click the TCP/IP tab, if necessary * Choose USI...
* Click on Start, then click on Control Panel. * Click on NETWORK AND INTERNET CONNECTIONS, then click on NETWORK CONNECTIONS. (if in classic mode, simply click on NETWORK CONNECTIONS). * Click on CREATE NEW CONNECTION. This will start the New C...
If you require specific instructions, please contact Support at 613-547-6939, 613-507-9000 or 613-273-6939, option 2. With your DSL kit, you have received: * DSL modem * Power supply * Ethernet cable * Telephone cord * Two line filte...
Often DSL problems go away after a staged powercycle: 1. Turn off power to the DSL modem and any equipment to connects to it. This includes a computer or router. 2. Power up the DSL modem but leave everything else OFF. 3. Monitor the modem to see wh...
Is my computer equipped for DSL service? Ethernet port: You need one of these to connect your computer to the DSL modem. This looks just like an oversized telephone jack. Newer computers come with them and they can be added to older ones by installing...
Hey all !! Thanks for joining me this week in the Tech Tips This week, we'll look at how to create a PPPoE connection in Windows XP. PPPoE is the connection method that WTC Communications uses to provide our Turbo DSL. Modern Operating Systems, such as M...
When XP service pack 2 is installed your Local Area Network(LAN) Connection may display this message even if the connection is just fine. It's nothing to be concerned about, just means that no DHCP server was found on your network. If you find the message...
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