RSS Feed
Knowledgebase : Troubleshooting - Cable Internet
     
You are connected to the Internet but unable to Surf: 1. Restart your computer. 2. Stage Power Cycle (unplug the power cable to both the modem and router for 1-2 minutes. Plug in modem first, after 1-2 minutes plug in router) 3. Test with another device ...
If your modem is showing online but you are still not able to connect to the Internet, please try these steps to resolve the issue. 1. Stage Power Cycle (unplug the power cable to both the modem and router for 1-2 minutes. Plug in modem first, after 1-2...
Help Desk Software by Kayako Fusion