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Knowledgebase : Troubleshooting - Email
     
This error will most commonly crop up in Outlook Express, and it is always because of an email account not being set up properly. Here is how to fix it: * Open Outlook Express * Click TOOLS * Click ACCOUNTS * Click MAIL * Highlight your...
* Make sure you are connected to the Internet * Check your account using webmail on your WTC [1] or Smarthost [2] account to see if you have a large file that is bottlenecking the transfer. If so, you can delete the email from the server before try...
* Make sure you are connected to the Internet * Make sure you have the mail server names [1] entered correctly into your mail program * try disabling your firewall [2] and trying again Links: ------ [1] http://support.wtccommunications.ca/#e...
Your email program will download the first few messages, and then just get stuck. This happens sometimes on dial-up, and it is almost always due to a very large message blocking all the email behind it. Here is what you can do: * Try turning off yo...
A lot of our customers have been noticing an increase in unsolicited email ("spam"). Spammers are constantly coming up with new technology to bypass the Postini spam filters. For instance, displaying the advertising in the form of an image as opposed t...
There are a few reasons why this will happen. Here are the possible reasons, and what you can do to fix it: * Your email program is set to leave mail on server. This is against our terms and conditions, and if your mail program is set to do this, o...
For extra security, Outlook Express contains a feature that blocks all file types that have the potential of containing a virus. It does not scan the attachments, it just blocks them. If you have an up-to-date virus scanner, it is safe to turn this fea...
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