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Knowledgebase : Troubleshooting - DSL
     
There are a couple of common reasons for this problem: * Malware (aka spyware, adware) has now become the number one reason for DSL surfing problems. DSL users are much more likely to have music sharing software than a dial-up user, and thus much m...
The DSL, Sync or Broadband LED on your modem is Solid but you cannot connect to the Internet. Powercycle your modem. This can be done by unplugging it, leaving off for 1 minute, then plugging back in. Interference may sometimes be sufficient to caus...
Power-cycle the DSL modem, turning the modem off and back on causes it to re-synchronize the DSL signal. and the network connection to your computer. Often, this by itself is enough to fix a DSL connection problem. To do this, unplug the power cord fro...
This error is most commonly caused by your Local Area Connection being disabled. * Click START * Click CONTROL PANEL (or settings | control panel if in classic mode) * Go into NETWORK CONNECTIONS (or network and internet connections | network...
_Wired_ magazine has called Error 678 "the 666 of DSL users". It is sometimes easy to solve, but there are certain cases that have no resolution except to use a router, or even re-install Windows XP. Here are troubleshooting steps to try first: ...
Disconnection problems can happen because of the same reasons as slow speed problems. In addition to the following checklist. * An option in Outlook Express is the number one cause of calls to tech support about dropping connection when you don't want ...
There are two types of disconnections with DSL: * Modem loses sync * Modem does not lose sync If the modem is losing sync when you disconnect, here are some troubleshooting steps to follow: * Make sure there is no filter in the path from ...
Dynamic DSL accounts will cause XP to display this message even if the connection is just fine. It's nothing to be concerned about, but it is a little annoying. If you are getting this message and have no problems with your connection otherwise, here i...
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