Knowledgebase: Hosting
Setting up your Smarthost hosting package
Posted by Mark Vandepol on 06 May 2011 02:34 PM

Please note:
When you see: yourdomainname
Replace it with your domain name.

When you see: yourpassword
Replace it with your password.

This document contains basic setup instructions and details on the features of your web hosting package. Topics covered by this email include:

1. WebsiteOS (Your Website Control Panel)
Each account comes with access to a web based control panel. This utility allows you to manage your account through your web browser. Your control panel is accessible here (

Use the following information to log in:

Domain: yourdomainname
Password: yourpassword

Once logged into the WebsiteOS, you will find many powerful tools to use for your domain name and hosting account. Each function of the WebsiteOS comes with its own detailed Help menu. You can access help by clicking on the "?" located on
the top right corner of each function. Click the blue book at the top right of WebsiteOS to bring up the whole help file.

Your email accounts are managed through the WebsiteOS for each individual domain. To create your new email accounts, you first need to log in to the WebsiteOS with the login information for the domain. Then click on "Email" and then "EasyMail Setup." This function allows you to create, delete, forward and change the passwords of EasyMail accounts.

To configure your email program (i.e. MS Outlook, Netscape Communicator, Eudora) to receive your email, use the following information.

POP (incoming) server: mail.yourdomainname (make sure you end it with the appropriate .com, .ca, etc.)
SMTP (outgoing) server: mail.yourdomainname (make sure you end it with the appropriate .com, .ca, etc.)
Username or Login: user.yourdomainname (note there are NO @ signs)
Password: the password assigned to that particular email address

To check your mail online, use our web based email client by clicking on the "webmail login" at:

Using your email address and password, you may check your mail anywhere in the world.

Please keep in mind that your email will not function correctly until the domain name propagation process is complete. This typically takes 24-48 hours from the day you register the domain.

3. Uploading Your Site / FTP Instructions
Your home page must be called one of the following: index.htm, index.html, index.shtml, index.phtml or index.php.

SIDE NOTE: If you would like to change the default home page by creating an .htaccess file in your public directory and including the following line of code:

DirectoryIndex index.cfm index.asp index.htm index.html default.htm home.htm default.asp index.phtml

Any files (other than CGI scripts) that are to be viewed by the public should be placed in your "public" directory (or a subdirectory of "public"). If you place files in a directory other than "public," only you will have access to them. CGI scripts must be placed in your "cgi-bin" directory.

If you are using Microsoft FrontPage to design and publish your website, it is essential that you follow these instructions:

Using your browser, go to

Log into the WebsiteOS with your domain and password (as explained above). In the WebsiteOS, click on "Site Builders" from the menu on the left. Click "FrontPage Manager," and it will be displayed. Click the "Install" tab. You will be prompted to set up a FrontPage password. The FrontPage password is independent of your domain password. It is used exclusively for accessing your FrontPage web with the FrontPage client. Enter and confirm the password, then click the "Submit" button. After reading the warning message concerning FrontPage restrictions, click the "Install" button again and the extensions will be installed on your domain.

Publishing your FrontPage Website to the server

Once you've finished editing and saving your website, go to FILE and PUBLISH. The address you want to publish to is your domain in the form of yourdomainname.

You will be asked for a username and password. The username is yourdomainname, and the password is the one you set for FrontPage.

Foldername: yourdomainname
Username: yourdomainname
Password: FrontPage password you supplied

You have now uploaded your website!

Please note that you can not upload MS FrontPage sites with a regular FTP client. To upload a FrontPage website you must use the FrontPage client (see above).

You will not be able to publish your website from FrontPage using the method above until DNS propagation is complete. This process typically takes 24 - 48 hours from the time you register your domain (see above). To publish content before DNS propagates, please using the following settings:

Username: yourdomainname
Password: FrontPage password

Internet Kingston provides NO SUPPORT for Microsoft Frontpage.

To upload your files with FTP you will require FTP software. You can download your own FTP client by clicking on Webmaster Tools and choosing FTP Applications. We suggest Filezilla.

Here is the information you will require to configure your FTP client, substituting your domain name for "yourdomainname":

Host Name / Address:
User Name: yourdomainname
Password: yourpassword

Once connected, you will see the following directories :

Double click the public directory to open it, and upload your files to this folder.

4. Previewing Your Site
If you are transferring a domain to our servers and wish to upload and preview your site before DNS propagation, our preview feature allows you to do so.

To upload your site before the DNS propagates, follow the FTP instructions above.

Host Name / Address: or
User Name: yourdomainname
Password: yourpassword

Once everything is uploaded in the public directory, you can preview your site by visiting the following site:

If you are using FrontPage, you can preview your site by uploading the website to the following address, and using the same address to preview your website.

Links using absolute URLs will not work when you preview your site, because DNS has not propagated. For example: This link will not work.

<a href="http://yourdomainname/images/yourimage.gif">

Relative URLs, however, will work properly. For example:

This link will work.

<a href="images/yourimage.gif">

5. Extra Costs and Additional Services
Please visit us at

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