Knowledgebase
Problem: My website is displaying an error message
Posted by Mark Vandepol on 26 January 2016 11:41 AM

There are different types of error messages that can case a website to be down.

What if I get a 403 Forbidden error message?

If you get a 403 Forbidden Error when you visit your website, there are a few possible causes.  The two most common causes of this error message are:

  • Incorrect File Permissions
  • "No Indexing" in .htaccess file is improperly used

What is a 500 Internal Server Error?

The three common causes of this error message are:
  • Incorrect permissions settings, usually due to having a file as "world" writeable.
  • Incorrect permissions settings for use by another script (this is common with manual installs of forums or blogs)
  • Incorrect coding in the .htaccess file

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