Can't connect to mail server using secure password authentication
Posted by Mark Vandepol on 06 May 2011 03:21 PM

This error will most commonly crop up in Outlook Express, and it is always because of an email account not being set up properly. Here is how to fix it:

  • Open Outlook Express
  • Click Tools
  • Click Accounts
  • Click Mail
  • Highlight your account, click Properties
  • Click on the Servers tab
  • Uncheck log on using secure password authentication
  • Click OK
  • Click Close

If you have received a similar error using a different email client, please contact tech support.

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